COVID updates for the MYVISTA community

MYVISTA is committed to the health and safety of its residents, customers and staff.
Our COVID response is being led by an Outbreak Management Team who work across the organisation to continually monitor and respond to the current situation.

Please note the following information about visiting Residential Aged Care.


With current high rates of COVID spread in the community MYVISTA needs to remain flexible and responsive to changing daily conditions.

We encourage all visitors to residential aged care to get all currently available vaccinations for COVID.

Balcatta: please contact the Balcatta reception staff to discuss your visit and current visiting bookings and arrangements
Mirrabooka: please contact the Mirrabooka reception staff to discuss your visit and current visiting bookings and arrangements

We strongly recommend you phone the relevant reception of the facility you wish to visit prior to coming to check if visiting arrangements have changed.

All visitors are required to:

  • check with reception prior to visiting on whether you will need to confirm that you have had a negative (RAT)Rapid Antigen Test prior to visiting or a RAT undertaken at the time of your visit
  • show required COVID and current influenza vaccination certification
  • undertake a COVID screening check
  • wear an N95 mask at all times through out the facility, ensuring it covers your nose and mouth
  • maintain a two metre distance from others, including the person you are visiting
  • do not visit if you are unwell or have sore throat, cough, are sneezing or have cold / flu like symptoms, or if you have had a close contact with a suspected or confirmed COVID positive person.

The current health advice for COVID is for everyone.

  • Please make sure you have had all available COVID vaccinations.
  • We ask Resident representatives to understand and provide consent for antiviral medications, Anti viral medication will not stop you residents getting COVID or passing it on to other people but is does reduce the symptoms and the risk of hospitalisation.
  • if you feel unwell cold or flu like symptoms get tested for COVID, don’t go to work or visit vulnerable/ older people.
  • Maintain social distancing, practice good hand hygiene.

MYVISTA follows Government Directives regarding visitors to people in Residential Aged Care.
Information on these directives can be found here.

Contact Us

Whether you want to speak to someone on the phone or prefer to send an email, we’re here to help guide you through any enquiries or questions you may have about MYVISTA residential aged care, retirement communities or our home care services.