Here are some common questions we're asked at MYVISTA
If you would like to know about something not mentioned here, please feel welcome to contact us.
Responses to some commonly asked questions about specific areas of our services are also included in each section.
Please phone us to find out what the visiting hours are at the facility you wish to visit. Visiting hours and numbers are currently limited due to COVID-19 and can change rapidly in response to current circumstances. The primary family contact of each resident is kept updated on any changes via SMS.
We welcome verbal feedback, but it is very helpful to us if you can detail your feedback, whether positive, constructive or simply a suggestion by email. This enables us to log your feedback and take the appropriate action.
No, not at all. While we were founded by a group of ethnic clubs whose members came from Italy, Macedonia and countries within the former Yugosalvia we welcome all cultures at MYVISTA. Culturally appropriate care is a philosophy that sees us respect and honour the backgrounds of all people no matter where in the world they come from.