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Fees and Charges

We prioritise transparency and peace of mind when it comes to your Residential Aged Care costs

Residential aged care costs can be overwhelming and difficult to navigate. MYVISTA is committed to providing transparency, clarity, and peace of mind every step of the way. From the initial assessment process to determining your accommodation and care costs, we’re here to support you in making informed decisions that align with your needs and preferences. Discover the value of our services and the assurance of exceptional care as we guide you through your aged care journey at MYVISTA.

To begin, you’ll need to submit your income and asset details to Centrelink. Once they have this information, Services Australia will assess your situation to determine your contributions towards accommodation, care, and daily living expenses.

An estimate of the costs you will need to pay can be obtained using the fee estimator available on the Government My Aged Care website.

If you’re comfortable sharing details about your income and assets, our friendly customer service team can provide you with a basic cost estimate for your fees. Keep in mind that this estimate is preliminary and subject to the outcome of the Centrelink assessment. While we’re here to assist you every step of the way, we also encourage you to seek advice from your trusted financial advisor for personalised guidance.

Accommodation Costs

The amount you may need to pay for aged care accommodation depends on your means assessment. Based on this assessment, you could be classified as a fully supported resident, a partially supported resident, or a non-supported resident. These classifications determine whether you contribute towards or cover the full cost of your room.

 

  • Fully supported resident

If your income and assets are below a certain level, the government will subsidise the full cost of your accommodation.

  • Partially supported resident

You will contribute to your accommodation cost and the government will subsidise the balance. The amount you contribute is determined from your Assets and Income information and will be calculated as a Daily Accommodation Contribution (DAC) or Refundable Accommodation Contribution (RAC).

  • Non supported resident

As a non-supported resident, you will be required to cover the full cost of your Accommodation. You can pay this cost in 3 ways:

1 – A refundable lump sum amount known as a Refundable Accommodation Deposit (RAD). The current maximum RAD payable for a room at MYVISTA is $750,000

2 – A Daily Accommodation Payment (DAP) calculated as a Maximum Permissible Interest Rate on the RAD.

3 – A combination of both (RAD/DAP split). You can make a partial lump sum payment of the RAD and then pay a DAP on the balance. You pay part of the RAD and the DAP will reduce according to this equation:  $750,000 less partial deposit = RAD outstanding balance. RAD outstanding balance x current MPIR \ 365 = the required DAP payment.  

How the RAD/RAC retention rate works

  • 2% retention paid on lump sum – applies to residents admitted from 01/11/2025
  • At maximum of 2% per year up to a maximum of five years
  • The retention is calculated daily on the RAD/RAC balance and
  • The amount is deducted from the balance monthly
  • The retention fee will reduce the amount of the lump sum accommodation deposit that is refunded when a resident leaves care.
  • You have 28 days from the day you move in to decide how you would like to structure you accommodation payments. Until you decide how to pay for your accommodation, you will be charged a non-refundable daily payment.

Care and Daily Living costs

There are three types of care costs as below:

1. Basic Daily Care Fee

Every resident in aged care, including respite residents, is required to pay a basic daily fee as a contribution towards everyday living expenses. This is set by the Government as a daily rate equal to 85% of the basic single age pension

2. Hotelling Supplement

This helps aged care homes meet the cost of services such as catering, cleaning, and gardening. Currently the government pays the Hotelling Supplement for all residents. From 1st November 2025, residents who can afford it will contribute towards some, or all of the Hotelling Supplement. The government will continue to pay the rest, including the full Hotelling Supplement for those who are unable to afford to contribute.

3. Contributions for Non-Clinical Care

A new Non-Clinical Care Contribution (NCCC) will be introduced to cover things such as bathing, mobility assistance, and lifestyle activities. Those who can afford it will make a contribution towards their NCCC based on their means assessment.

A lifetime cap will mean residents will no longer have to pay the NCCC once they reach $130,000 (indexed) in total contributions, or after four years – whichever comes first. Fees paid under the Support At Home Program also counts towards the lifetime cap.

Additionally, a daily cap of $101.16 (indexed) applies to the NCCC.

HELF – Higher Everyday Living Fee

A HELF can be charged for services (other than accommodation related services) that are of a higher standard than those on the residential care service list (the service list) or are not already required or listed on the service list.

Our friendly and knowledgeable staff are happy to answer further questions. Phone us on 08 6393 1000

Contact Us

Whether you want to speak to someone on the phone or prefer to send an email, we’re here to answer any questions you have about MYVISTA residential aged care, retirement communities or home care services.