Policies and Frameworks: The MYVISTA documents below reflect how our organisation assures itself of its safe and high-quality care and services.
- Click here to view our Cultural Diversity Charter
- Click here to view our Privacy Statement
- Click here to view our policy on Person-Centred Care
Statement of Rights: The links below provides information about the rights that should be provided to older people seeking or receiving aged care services.
- Click here to view MYVISTA’s policy on Aged Care Statement of Rights
- Click here to view the full Statement of Rights of older people
- Click here to watch a video on your aged care rights
- Click here to view a poster on your Statement of Rights
- Click here to view the Statement of Rights poster from OPAN
- Click here to view an information sheet on the new Statement of Rights explainer
Aged Care Code of Conduct: Learn about the Aged Care Code of Conduct, which outlines the standards of behaviour and responsibilities older people should expect to receive from all aged care workers.
- Click here to view MYVISTA’s Code of Conduct
- Click here to view a video on the Aged Care Code of Conduct
- Click here to view a poster on the Code of Conduct for Aged Care Consumers
Strengthened Aged Care Quality Standards: The Strengthened Aged Quality Care Standards sets out what quality care looks like – they define the requirements which MYVISTA needs to achieve to be a registered aged care provider.
- Click here to find out more about the strengthened aged care quality standards.
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Click here for more information on understanding the strengthened Aged Care Quality Standards.
Registered Supporters: Older people are empowered to make their own decisions. Some older people might need or want support with decision-making. Information about Registered Supporters is available below.
- Click here for a resource on upcoming changes to support roles and relationships.
- Click here to view information to help you decide if having a registered supporter is right for you.